Welcome, Introduction & Progress Report

Peter Rebbeck, Chairman of Construct IT

Prof. Farzad Khosrowshahi, Director of Construct IT

Dr. Jason Underwood, Manager of Construct IT

FM in the mirror of erised

Looking sideways at the future of facilities management, what are the wild cards and or disrupters to our business as usual approaches, could the UK built environment information systems cope with a rebuilding or reinstatement of facilities on the scale of Katrina? Martin will provide an introduction to and overview of Shaping Tomorrow, a futures portal that can assist make sense of emerging trends that will affect the built environment, and enable informed decision making. In addition this session will set the scene for doing things differently - the facilitated workshop session.

Tea and Coffee

Workshop: Facilities Information Management - Do we need to do it differently?

Facilitator: Martin Brown, 4FM

This session will provide delegates with the opportunity to learn from others and share thoughts and opinions, across professions within the built environment. Within a facilitated workshop, we will explore the issue of facilities information across a number of themes pulling together a set of conclusions and recommendations for improvement and future development. Small working groups will have the opportunity to explore the multi-dimensional information required by the different stakeholders to a facility, e.g. customers and visitors to a facility will require very different information to those designing, constructing and managing the facility, as will those occupying the facility or those owning or funding the facility. Is there a collective, collaborative approach possible to information management throughout the life of a facility, and if we were starting from new, how would we start to structure and manage information?

Close

Thursday 3rd November 2005

Keith will set the scene for the day by providing a broad overview and introduce the key concepts to which FIMS respond. nD modelling applied to FM will be discussed addressing the main issue of 'what are we modelling - the building or the organisation?'. In addition, the session will address:

• The nature and practice of FM;
• What are we modelling - organisations or buildings;
• The physical and the virtual world;
• The visible and invisible organisation;
• The need for systems to support business decisions;
• Futures - nD in FM.

Paul will give a brief introduction to the COMIT Mobile Computing demonstration projects with an emphasis on the Taylor Woodrow Facilities Management implementation. The Taylor Woodrow mobile computing solution has been rolled out to Mobile Repair Technicians (MRT) both in mobile and fixed locations, provides real time dispatch of work orders and real time updates from the field of job progress and job completion form TWFM Maximo/Oracle database via Taskmaster which is used to manage the FM operation. The presentation concentrates on the lessons learned, in particular, how Taylor Woodrow managed the organisational and human issues associated with implementing a new way of working. The session will conclude with a demonstration of the MRT Mobile solution.

British Land has recognised a change in the property development market from 25 yr full repairing leases to the less certain outcomes of mixed tenancies, shorter leases and complete transfer of ownership. This has focused them on the shortcomings of the accuracy, completeness and usability of O&M documentation. ActivePlan has been working with their project teams to produce tools and processes that improve the early data capture, allow it to be validated and format the resultant asset data in a way that automatically populates Concept, their planned maintenance system. This will save the FM team up to a year in manual interpretation and data entry and also allow them to ensure warranties are not being breeched due to late delivery of O&Ms. Beyond this, Activeplan's core space planning and management solutions is being used by DfES and P4S to ensure design briefs meet functional needs and automatically identify where the proposed design (or delivered project) varies from the brief. The BBCs equally functional buildings have caused their migration managers to use ActivePlan to expedite the moves. This allows them to report who is using what space, when and to what effect.

Whether delivered in-house or through sub-contractors, effective maintenance is the key to long term revenues and profitability. Martin will discuss how one contractor has revolutionised it's maintenance outsourcing service through the introduction of a mobile solution which has:

• Reduced response times for emergency works;
• Eliminated all paperwork in the field;
• Boosted operative productivity by 25%;
• Halved administrative costs in the back office;
• Increased the profit margins in schedule of rates work;
• Seen improved satisfaction ratings from end customers;
• Reduced stock-holdings and waste.